Clinical Assesment

Clinical & Patient Safety
Operational/Administrative
Legal/Regulatory
Human Resources
Technology
Environmental Safety

Presentations

High Reliability Principles that Reduce Medical Errors
Improving Communication – verbal & nonverbal
De-escalation Techniques Needed for a Safer Work Environment
Event Reporting
Documentation – defending the medical record
Just Culture – why it’s needed/implementing
Simulations – practice makes perfect
Diagnostic Failures – the most common physician event
Discharge Instructions That Work
HIPAA

Training

Effective Communication Skills
Just Culture
TeamSTEPPS – Healthcare Team Training
CPI "Crisis Prevention"
Conducting a Patient Safety Culture Survey
Simulations
Root Cause/Common Cause Analysis
HIPAA

Medical Record Audits

Assessments
Continuity of Care
Documentation
Diagnostic Testing
Patient Communication/Phone Calls
Procedures/Consents
Discharge Instructions

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